Customer Service

PHONE: 1-800-268-5082 FAX: 1-519-893-3010 Email:

Ronnoco Sales Ltd. has a team of lube industry experts ready to assist you and provide total customer support and service. Our in-house staff can be reached daily from 8:30 a.m. to 5:00 p.m., E.S.T.

Ronnoco Sales Ltd. is dedicated to offering the very best in Customer Service.
Have Questions? Call us at 1-800-268-5082, we will be glad to assist you!

Our normal business hours are from 8:30am to 5:00pm Eastern time, Mondays through Fridays. After hours please leave a message with our answering service and a representative will return your call as soon as possible.

We look forward to helping you with product information, equipment selection, service, pricing, delivery, and assistance on a wide range of items:
  • Order Entry
  • Order Status - Order Tracking
  • Pricing
  • Product Availability
  • Product Applications
  • Warranty
  • Troubleshooting
  • Installation Guidelines
  • Developing System Scope for Retrofit Projects as well as New Facilities
  • Creating Effective and Cost Efficient Bill of Materials for Installations
  • Cross-Referencing of Competitive Products
  • Technical Guidance
  • Return Goods Authorization
  • Local Distribution Location
  • Local Service Center/Installation Providers
  • Sales Rep Contact Information
  • Literature Orders
  • Competitive Data and Comparisons
  • Freight Quotations
Let our team help you and assure your satisfaction with Samson products. We want to make sure you are comfortable and confident in our products and our people. Call us at 1-800-268-5082! We look forward to hearing from you.


For New Customers

We are delighted to welcome you to the Samson team - we appreciate the opportunity to work with you and will do all we can to make your experience with us a great one.
  • If you are placing an order, we will gladly assist you in making sure your order is complete and correct.
  • We provide competitive product pricing and accurate delivery dates (usually same day or next day latest).
  • If you require literature, product catalogues, etc. we will ensure you have all the information you need about the products you are sourcing.
  • . Our field sales representatives will be happy to meet with you for a site consultation if required.
We are here to help you in any way we can.

Current Customers

We appreciate your business!

If there is anything we can do to make your experience a better one or if you need technical assistance, please call us at 1-800-268-5082 and let us know how we may serve you.

Placing your Order

Samson representatives are trained to assist you in placing your order with us. If you need technical assistance, please be sure to let us know. Call us at 1-800-268-5082 to place an order, and be sure to ask us if you have any questions or concerns.

Thank you for visiting Ronnoco Sales Ltd. We look forward to working with you!